Unstructured Data Analytics for Customer Service.
Unlock the Data that Leads to Customer Success
Innovative sentiment and clustering analysis to transform unstructured customer data into business intelligence and insight.
The CSLD Engine
Customer analysis based on structured data alone will only provide you with a limited view of how your customers use your products and how they feel about your company. CSLD’s robust data analytic engine will give you deep insight into your unstructured data sources. This insight will help you better understand what your customers are saying about your product and what your customers are doing with your product.
Request a demo today so we can show you how we can help you leverage your unstructured customer data to achieve success.